Privacy Policy

M&M Real Estate ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mandmrealestate.ae and use our services.

We may collect information about you in a variety of ways:

• Personal Data: Name, email address, phone number, country of residence, and other information you voluntarily provide when filling out forms, requesting reports, or booking consultations.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, referring URLs, and other analytical data collected through cookies and similar technologies.
• Communication Data: Records of correspondence when you contact us via WhatsApp, email, phone, or contact forms.

• To provide and maintain our services
• To send you market reports and investment insights you have requested
• To schedule and conduct portfolio review consultations
• To respond to your inquiries and provide customer support
• To send marketing communications (with your consent)
• To analyze website usage and improve our services
• To comply with legal obligations under UAE and applicable international law

For users in the European Economic Area (EEA), we process your personal data on the following legal bases: your consent, performance of a contract, our legitimate business interests, and compliance with legal obligations. You may withdraw your consent at any time by contacting us.

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, including our CRM system, our email platforms and our website hosting provider. All third parties are contractually obligated to protect your data.

We also share data with Google and Meta. If you accept analytics cookies, Google Analytics records how you use our website. Unless you decline marketing cookies, Meta's pixel records your visits and enquiries so we can measure our ads on Facebook and Instagram and show them to people likely to be interested, and Google may use your visit to measure our Google ads. When you submit a form, the pixel also sends Meta a hashed (scrambled) copy of the contact details you entered, so Meta can match your enquiry to a Meta account, and our server sends Meta the same hashed details, together with your IP address and browser type, so we can measure the ad that brought you. Google's tag may also send Google a hashed copy of the email you entered, to measure our Google ads. Google and Meta use this data under their own privacy policies. This applies on every page of our website, our campaign pages included. You can decline marketing cookies in the cookie banner, or withdraw your consent at any time, as explained in our Cookie Policy.

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection legislation.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Marketing data is retained until you unsubscribe or request deletion.

Under applicable data protection laws, you have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request erasure of your personal data
• Restrict or object to the processing of your data
• Data portability
• Withdraw consent at any time

We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use, please see our Cookie Policy.

When you book a call with one of our advisors, we handle your details as follows:

• What we collect: your name, email address, WhatsApp number, country, your answers about your plans, budget and timeline, and any notes you choose to add.
• Why we use it: to arrange and prepare the call, to send your confirmation and reminders, and to tell you if the time changes.
• Where it is kept: in our CRM, Salesforce, and in our booking system. Emails are sent through our email provider.
• How long we keep it: the booking system clears your details 90 days after the call. Your Salesforce record stays as our client record.
• Weekly notes: we also send you our weekly Dubai market notes. Every email has a one-click unsubscribe link.

To ask for a copy of your data or for it to be deleted, use the contact details below.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: